The starting point for any West Bengal-specific scheme, department contact, or notification — departmental sub-portals (transport, health, education, revenue) are usually linked from here.
Banglarbhumi — banglarbhumi.gov.in
Use this to check Records of Rights (RoR)/Jamabandi, mutation status, and ownership details for property in West Bengal. For disputes, see our Land & Property Rights guide.
National Helplines (apply in every state/UT)
These numbers work the same way across all of India, including in West Bengal.
CPGRAMS — Universal Grievance Fallback
If a specific department or portal isn't responding, this is the government-wide escalation route for any state or central government service.
West Bengal's statutory bodies
Every state/UT has these under central law — same structure everywhere, different offices to contact.
West Bengal State Legal Services Authority
Free legal aid, mediation and Lok Adalats — Legal Services Authorities Act, 1987.
Search "West Bengal State Legal Services Authority" or ask at your local DLSA office.
Related Adhikar guideWest Bengal Human Rights Commission
Investigates human rights violations by public servants/authorities — Protection of Human Rights Act, 1993.
Search "West Bengal Human Rights Commission" for the current filing portal/address.
Related Adhikar guideWest Bengal Consumer Disputes Redressal Commission
The state-level tier for consumer complaints above the district forum's claim limit — Consumer Protection Act, 2019.
Search "West Bengal State Consumer Disputes Redressal Commission" or start at the national helpline 1915.
Related Adhikar guideWest Bengal Information Commission
Hears second appeals when a public authority denies your RTI request or a first appeal fails — RTI Act, 2005.
Search "West Bengal State Information Commission" for the current filing process.
Related Adhikar guideAdhikar is an independent citizen-awareness platform, not a Government of India website. Portal names, URLs and helplines can change — always cross-check against the official West Bengal government website before relying on this.